Return & Exchange Policy

Welcome to Beeline Cosmetic Store! We strive to provide you with high-quality beauty products, but we understand that there may be occasions when you need to return or exchange an item. Please review our Return & Exchange Policy carefully:

1. Returns Eligibility:

We accept returns within [number of days] days from the date of purchase. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. It must also be accompanied by the original receipt or proof of purchase.

2. Returns Process:

To initiate a return, please follow these steps:

• Contact Us: Reach out to our Customer Support team at [contact email] within [number of days] days of receiving your order to request a Return Authorization (RA) number.
• Package Your Item: Pack the item securely, including all original packaging and tags. Clearly mark the RA number on the outside of the package.
• Send Your Return: Ship the item to the address provided with the RA number. We recommend using a trackable shipping service to ensure that your return is received.

3. Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] business days.
• If rejected, we will provide you with an explanation and return options.

4. Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact our Customer Support team at [contact email] to request an exchange. Please provide your order number, details of the product issue, and any supporting photos.

5. Non-Returnable Items:

Certain items are non-returnable for hygiene and safety reasons. These include opened or used cosmetics, skincare products, and other personal care items.

6. Contact Us:

If you have any questions about our Return & Exchange Policy, please contact our Customer Support team at beelinecosmetics@gmail.com.